Allocations
Allocations
The Association provides properties for people with a housing need. The Allocations team assesses various factors defined within the Allocations Policy to establish the type of property most suitable to the applicant's needs and awards points to determine the priority of their need for housing. The applicant is then registered on the Association's housing waiting list, the points awarded identifies their position on the list for the type of property that meets their needs.
The section also maintains a separate waiting list for existing tenants who wish to transfer to another property belonging to the Association.
Relets
When a tenancy is terminated, the Allocations team co-ordinate the re-letting of the property, initially identifying the applicant in the greatest housing need on the housing waiting list or transfer list. Technical Officers inspect the property and arrange appropriate repairs, liaising with the Property Management Officer on progress. The Property Management Officer updates the Allocations Officers as to when properties will be ready to let. These works can then be undertaken as soon as the property is vacated in order to ensure a prompt letting.
The Association's policy is to carry out works before the new tenant moves in so that the property meets a good lettable standard and enables tenants to take up occupation on handover.
Void Properties
When a tenancy ends, the Technical Officer (Voids) will inspect the property to assess and order any works required to before the new tenant moves in. An essential aspect of work in voids is Health and Safety, all properties receive both gas and electric checks prior to them being relet.