Landlord Helps Soften the Credit Crunch
A financial advice service run by a Staffordshire landlord has helped older residents collect more than £40,000 in unclaimed benefits this year alone.
South Staffordshire Housing Association’s advice and support team visited tenants at supported schemes it runs in the area to check residents were claiming all they were entitled to, but found a significant number were missing out on available payments, including attendance allowance, tax credit, housing benefit and council tax benefit.
Now they are helping those out of pocket claim what they are entitled to – and they want other tenants who may be struggling with debts and household bills to come forward for help.
The news came as the Citizen’s Advice Bureau reported that there had been a 35 per cent surge in the number of people seeking help with money worries compared to a year ago.
Since it began six years ago, South Staffordshire Housing Association’s advice and support team has helped customers claim nearly £2 million in unclaimed benefits.
“We have seen a significant increase in people experiencing problems paying their rent and having problems with debt over the last few months,” said Colin Spires, of the organisation’s advice and support team.
“The credit crunch is having a really effect on people in the area, but there are things people can do to help themselves.
“We ran a benefit take-up campaign at all our sheltered housing schemes and, among older tenants alone, identified more than £40,000 currently not being claimed. We then helped these tenants claim the benefits to which they were entitled.
“What we want to do now is carry out more of these benefit take-up campaigns, targeting people not claiming their benefits as well as our increasing work with tenants experiencing problems with debt. Part of that will involve increased work in the community to prevent debt issues before they get out of control. “
The survey of Citizen’s Advice Bureaux painted a worrying picture of people struggling to meet their basic living costs, such as utility, telephone and council tax bills.
In addition, many households are battling to cope with mortgage hikes. Wolverhampton saw the fifth highest mortgage debt change in the UK according to credit reference agency Experian.
South Staffordshire Housing Association owns and manages more than 5,000 homes in Staffordshire and Shropshire. The association has a dedicated team of welfare benefit and debt advisors on hand to help tenants deal with any financial problems they may face.
The service has been running for more than six years and over that time, counsellors have helped hundreds of people get back on an even keel and claim more than £300,000 last year alone in additional benefits for customers who were unaware they were entitled to more.
If you are South Staffordshire Housing Association tenant and would like to talk to someone about money worried, call free from a landline on 0800 096 8690.
The Stafford and Stone CAB is also on hand to help local residents. It can be reached on 01785 242524.
Top tips for keep your finances under control
1. Plan your spending across the year.
2. Shop around to get the best deals.
3. Do not borrow more than you can afford.
4. If you do get into financial problems, seek advice.
5. Prioritise your debts.
6. If you do experience difficulties with payments, speak to your creditors.
(Released 20th March 2008.)
For more information on our Advice and Support Service download our leaflet:
Advice and Support Leaflet