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Due to a high volume of content - we have provided the following shortcuts to articles on this page. You can return to the top of the page by clicking on the 'top' link found just below each section.
This page gives you details of all the leaflets published by South Staffordshire Housing Association. You can download each as a PDF or contact us if you would prefer to receive a printed copy.
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Customer Commitment Booklet
A Guide to Compliments, Comments and Complaints
Compliments, Comments and Complaints Form
A Guide to Continuous Improvement Leaflet
A Guide to Applying for Housing Booklet
Application Form for Housing
Medical Form
A Guide to Housing in South Staffordshire - How your application is Handled
Reasons for Rejection leaflet
Guide to Lettable Standard leaflet
How Your Rent is Calculated Leaflet
Direct Debit Form
Can't Pay your Rent Leaflet
Service Charges Leaflet
Advice and Support Leaflet
Your Right to Repair leaflet
Kitchen Installation leaflet
Your Right to Compensation for Improvements Leaflet
Asbestos Leaflet
Welcome
Customer Commitment Statement
You and Your Rent
Your Rights
Repairs and Maintenance
Housing with Support
Enjoying Your Home
Safety and Security
Getting Involved
Gardens and Open Areas
Moving Home
Tenancy Conditions Booklet
Pictorial Guide to the Tenancy Conditions Booklet
Welcome Pack
Welcome Pack Folder
Supported Housing Guide
Anti-social Behaviour Leaflet
Summary of Statements of Anti-Social Behaviour
Noise Leaflet
Mediation: Help with resolving differences with your neighbours Leaflet
Mutual Exchange Leaflet
Car Parking and Street Lighting Leaflet
Getting Involved Leaflet
Resident and Community Involvement Agreement – ‘you can make a difference'
Leaseholders' Handbook
Guide to Buying or Renting Leaflet
New Build Homebuy Leaflet
Shared Ownership Application Form
New Build Homebuy Handbook (for apartments)
Corporate Brochure
Policies
Annual Reports
Residents' Newsletters
Housing Applicants' Newsletters
South Staffordshire Housing Association Ltd. Part of Central Borders Housing Group. Our Registered Office is: Acton Court, Acton Gate, Staffordshire ST18 9AP. We are registered in England and Wales as an Industrial & Provident Society (28312R) and registered with the Housing Corporation: LH4121. VAT Number: 918 3969 77