What are Housing Associations?

• We are in business for neighbourhoods
• We put energy into creating places where people want to live
• We invest in a range of services as well as homes
• We are an independent social business working with local people and partner organisations to deliver results

For more information read the following leaflet in PDF format: Housing Associations: What We Do.

This document explains what housing associations do, who they house, the projects and schemes they initiate, and the ways they work to provide quality, affordable homes.

For details of the standards we adhere to for our housing, please read our Customer Commitment Booklet.

Customer Commitment Booklet

What does South Staffordshire Housing Association do?

• We have over 5,000 properties and provide housing for around 450 new tenants every year
• We have 14 sheltered housing schemes
• We are committed to maintaining affordable rent levels
• We provide a community alarm to over 3,000 tenants and private householders
• We have our own maintenance facilities encompassing all types of tradesmen, full support facilities and the additional back up of specialist contractors
• We have a £5 million per year improvement programme that includes fitting new kitchens to all properties
• We are committed to providing a first class service with a dedicated customer services team
• We have an active Tenant Partnership, who look at policies, procedures and the performance of the Association, and have 4 members on our Board of Management
• We are committed to forging new partnerships to provide more affordable housing
• We are committed to working with the local community in a wide range of activities, initiatives and sponsorship