South Staffordshire Housing Association has been declared the overall winner of this year’s National Housing Federation’s Neighbourhood Awards.
The prestigious award is given for a project which demonstrates innovation, commitment to neighbourhoods, customers, excellence and evidence of improved service.
The association received the accolade for its Project Independent Living which drastically reduces waiting lists for adaptations for people with disabilities, enabling them to regain dignity and independence.
Project Independent Living has enabled more than 1000 people to live independently at home, rather than rely on relatives or friends. It has reduced waiting times for major adaptations from two years to three months; and reduced waiting times for minor adaptations from twelve months to just 7 days. It has also reduced the average cost of major adaptations by 40%.
The lynchpin of the improved service is that South Staffordshire Housing Association funds an occupational therapist who has trained many housing staff to make their own assessments, thus cutting down on red tape, time and money.