Getting involved

Get involved! 

There's a range of ways to get involved, from one off focus groups, to our Resident Sounding Group or Scrutiny Panel. If you can't attend any of our meetings, don't worry. You can still express your views by contacting us either on-line, on the phone, or in writing.

Listening to you is the best way of improving our services. There's a variety of ways to influence what we do, these include:

• Resident Scrutiny Panel.
• Resident Sounding Group.
• Customer Focus Groups.
• Customer Surveys.
• Community Groups.
• Interested Customer Group.
• News Extra magazine.
• Mystery Shoppers.
• Homeowners Forum.

We call these opportunities 'Resident Involvement' opportunities. You can read more about these in our resident involvement leaflet, or on the pages below.

• Opportunities for individuals.
• Opportunities for groups.
• Support from SSHA. 

Resident Involvement Performance Report

Resident Involvement Strategy