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  • Young couple moving into their new home

    We provide over 6,000 homes across
    Staffordshire and have ambitious plans
    to offer more

    Learn more
    about us

  • We provide over 6,000 homes across
    Staffordshire and have ambitious plans
    to offer more

    Learn more
    about us

  • Lady painting a young girls face

    We provide over 6,000 homes across
    Staffordshire and have ambitious plans
    to offer more

    Learn more
    about us

  • We provide over 6,000 homes across
    Staffordshire and have ambitious plans
    to offer more

    Learn more
    about us

  • We provide over 6,000 homes across
    Staffordshire and have ambitious plans
    to offer more

    Learn more
    about us

Reporting repairs

Although the pandemic is affecting our staffing levels, our emergency repairs service is operating as usual. If you need to report an emergency repair, call 01785 312000. Please bear with us as it may take more time for your call to be answered during busy times and outside office hours. 

We are also committed to carrying out non-emergency repairs but our response time for these repairs is currently longer than usual. You can report non-emergency repairs 24/7 online. To allow us to dedicate our resources where they are most needed, please do not call to ask for updates about non-emergency repairs as we will contact you as soon as we have more information.

Your support and patience during this difficult time is really appreciated.

Coronavirus (COVID-19) customer advice

The safety and wellbeing of our customers and colleagues continues to be our number one priority.

We’re focusing all our efforts on providing essential services to our customers while following the advice from the government, NHS and Public Health England.

You can keep regularly updated here.

Warning issued to act now as South Staffordshire cases rise rapidly

South Staffordshire Council have asked us to share important news on the rise of cases in South Staffs and the importance of getting tested. Find out more here

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Help and advice

Help and advice
11th February 2021
When Housing Plus Group and Stafford and Rural Homes joined together, we said that we would pool our resources to do more to make a positive difference for homes, lives and communities in this area.

One of the most important challenges we set ourselves was to create 100 apprenticeship places...

24th November 2020

The ongoing coronavirus restrictions haven’t stopped us from ensuring our customers remain safe in their homes.

We’ve had to look at new ways of working, but essential safety checks have continued throughout the lockdown and this has only been possible by working in partnership with our customers.

We’re...

3rd November 2020

We are pleased to announce that Care Plus has completed the purchase of a south Shropshire nursing home, extending the wide range of support services available to Care Plus customers.

The Sandford Nursing Home provides accommodation for up to 35 residents in the market town of Church Stretton....