Although the pandemic is affecting our staffing levels, our emergency repairs service is operating as usual. If you need to report an emergency repair, call 01785 312000. Please bear with us as it may take more time for your call to be answered during busy times and outside office hours.
We are also committed to carrying out non-emergency repairs but our response time for these repairs is currently longer than usual. You can report non-emergency repairs 24/7 online. To allow us to dedicate our resources where they are most needed, please do not call to ask for updates about non-emergency repairs as we will contact you as soon as we have more information.
Your support and patience during this difficult time is really appreciated.
The safety and wellbeing of our customers and colleagues continues to be our number one priority.
We’re focusing all our efforts on providing essential services to our customers while following the advice from the government, NHS and Public Health England.
You can keep regularly updated here.
In these challenging times, a huge positive has been the way that people have supported each other. The anxiety and worry of coronavirus has brought out the best in many of us and the loneliness of social distancing has drawn neighbours closer together.
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One of the most important challenges we set ourselves was to create 100 apprenticeship places...
The ongoing coronavirus restrictions haven’t stopped us from ensuring our customers remain safe in their homes.
We’ve had to look at new ways of working, but essential safety checks have continued throughout the lockdown and this has only been possible by working in partnership with our customers.
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Registered in England and Wales as a Charitable Community Benefit Society (28312R)
VAT Number: 135 5241 33
