Call us on

Request a repair

To request a repair please call 01785 312000

Some repairs are your responsibility under the terms of your tenancy agreement. Please take a look at our repairs checklist before requesting a repair.


Our responsibility

Your responsibility

Lighting in communal entrance or landing


Blocked guttering

Cleared as part of the MOT programme


Window won’t close or open


Broken shower (which we fitted)


Leaking roof


Loss of power


Problem with your hot water or heating

Call Robert Heath

on 0333 240 8803


Decorating the outside of your home


Repair tap or kitchen unit


Broken or misted glass in windows

Replaced as part of the MOT programme


Blocked sink or toilet, replacement toilet seat




We can offer advice to reduce

Lost key


New bulb for lighting inside your home or for your security lighting


Fixtures and fittings (e.g. curtain rails)


Minor crack in the plaster inside your home


Pest control (e.g. bees, wasps or squirrels)


Replacing a blown fuse


Damaged electrical socket (except fair wear and tear)


Decorating the inside of your home