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Coronavirus customer FAQs

We are currently concentrating our efforts where they are needed most. This means we’ll be focusing on essential services, like emergency repairs, support and advice about rent and financial difficulties and keeping you safe in your home.

Within this dedicated coronavirus FAQ area you can find all the latest answers to your queries and questions about your home, rent and tenancy.

My rent

My finances

My home


Help us keep you safe - essential safety checks

My retirement living home