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Together with tenants

 

Your opportunity to help shape the way that housing associations listen to customers

SSHA has welcomed the National Housing Federation’s (NHF) Together with Tenants draft plan which was published in February.

The plan aims to ensure that tenants’ voices throughout the country are heard and that customers have more opportunities to influence the decisions that are made about the homes and services provided by housing associations.

Together with Tenants will help shape the way that housing associations listen to their customers now and in the future. That’s why we believe the plan is so important and why we are urging you all to take part in the national consultation.

Sarah Boden, group chief executive, said: “We are proud that our customers have real opportunities to get involved through the successful Let’s Talk channels we already have in place. Our board wants to do even more to listen to the views of customers and to make sure that our services and long-term plans are designed to meet the needs of local communities.

“Working in partnership with customers to create the best possible homes and services is at the heart of our vision for the future. I would encourage you to take part in the consultation, which closes on 19 April.”

You can have your say by visiting www.housing.org.uk/topics/together-with-tenants/open-consultation-on-our-plan/


Apply to join the new national tenant advisory panel

The NHF is also creating a new national tenant advisory panel to help build a stronger relationship between customers and landlords.

Applications to join this independent panel are open to all housing association tenants and residents and the deadline to apply is 5pm on Friday 15 March.

Interested? More information and details of how to apply can be found at www.cfps.org.uk/tenantadvisory or email info@cfps.org.uk