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My home

Within this area, you can find lots of useful information relating to your home and tenancy agreement with us.

Paying my rent


Find out the different ways you can pay your rent.

Request a repair


Contact our customer services team to request a repair.

Repairs and maintenance checklist


Our checklist is a handy guide to what repairs we are responsible for.

My tenancy


Information about your tenancy agreement and what services we offer.

Useful leaflets and forms


We have a whole range of useful customer leaflets.



Information for our leaseholder properties.

Let's Talk...

Let's Talk

Get involved with our Let's Talk programme and have your say.

News Extra

Important news, advice and information in our tenant magazine.

Fair Landlord

Fair Landlord

Making sure all of our customers get a fair deal.

Beware of cold callers

We have become aware of people cold calling our customers in Staffordshire, claiming they are from SSHA.

If you are concerned that someone is acting suspiciously please:

  • Don’t deal with people who don’t have proper identification with them. Our staff, as well as our contractors, always carry ID with them.
  • Report any concerns to us on 01785 312000.
  • If you feel unsafe call the police on 101.