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Aids and adaptations

We understand the importance of your independence and will do all that we can to help our less able customers stay in their own homes for as long as possible.

If you have a disability or specific need that prevents you from living independently you can apply to have an adaptation made to your home. 

An adaptation is a change to your home which allows you or someone who lives with you, to live more independently, or which improves safety or mobility around the home.

To apply for minor aids or adaptations, such as grab rails and small ramps, please contact our customer services team on 01785 312000.

For larger adaptations, such as a level access shower or stair lift, please contact either Staffordshire Carers on 0300 111 8010 to request an Occupational Therapist assessment or Millbrook Healthcare on 0330 124 7077.

Below is a leaflet which sets out our aids and adaptations service and provides lots of useful information on the difference between a minor and major adaptation, how long it may take to get an adaptation, plus much more.

Useful leaflet

PDF icon Our aids and adaptations service.pdf1.43 MB