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Gardening services

Looking after communal grounds – our commitment

The maintenance of communal grounds, such as the gardens around our retirement living communities, is the responsibility of our Property Plus grounds maintenance team.

The team has set out a clear service standard for this work, so that you know what to expect.

If you have any concerns you would like to report about communal grounds maintenance you can use our online form below:


The table below highlights when the work is planned to be completed throughout the year.

Gardening services schedule of work

Grass cutting

Grass will be cut every ten working days, working out at between 14 and 16 visits each year.

In a new, greener approach, the team will be cutting and dropping to provide a natural source of fertiliser and help the soil to retain water – this is called ‘grasscycling’. Box collections will take place twice a year.

As we no longer need to dispose of the grass cuttings, grasscycling has also enabled us to cut the amount of fuel our vehicles use, helping us to reduce our carbon footprint.

Paths - Hardstanding

Paths will be swept clear of grass, leaves and litter after every cut.

Hardstanding spaces like washing drying areas will be kept clear of moss, sprayed annually and litter-picked each month.


Hedges in communal areas will be trimmed twice a year.  The first cut will take place during August and the second during the winter.

Due to the Wildlife & Country Act 1981, we are unable to cut hedges until August, due to the nesting season.  

However, if a road junction is being obstructed or a pathway is impassable, because of an overgrown hedge, we can do a sight line cut - the height will not be reduced until August.


During dry weather we carry out the spraying of weeds in as many areas as possible. We cannot undertake this work when it’s raining as it will not be successful.

Strimming and weed spraying cannot be carried out at the same time as it will be ineffective. Weeds should start to die off 7-10 working days after being treated so should not need strimming.

Winter tasks

During the winter period, the team also help and support our repairs and maintenance teams, ensuring that we use all of our resources as efficiently and effectively as possible.