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Gardening services

Looking after communal grounds – our commitment

The maintenance of communal grounds such as the gardens around our retirement living communities is now the responsibility of our repairs and maintenance team, Property Plus.

The team certainly hasn’t let the grass grow under their feet!

They have been busy setting out a clear service standard for this work which we can share with you, so that you know what to expect.

Grass cutting

Grass will be cut every ten working days, working out at between 14 and 16 visits each year. In a new, greener approach, the team will be cutting and dropping to provide a natural source of fertiliser and help the soil to retain water – this is called ‘grasscycling’. Box collections will take place twice a year.

Paths - Hardstanding

Paths will be swept clear of grass, leaves and litter after every cut.

Spaces like drying areas will be kept clear of moss, sprayed annually and litter-picked each month.


Hedges in communal areas will be trimmed twice a year.  The first cut will take place during August and the second during the winter.

Due to the Wildlife & Country Act 1981, we are unable to cut hedges until August, due to the nesting season.  

However, if a road junction is being obstructed or a pathway is impassable, because of an overgrown hedge, we can do a sight line cut - the height will not be cut until August.


When the weather is dry, the spraying of weeds is undertaken in as many areas as possible.  We cannot spray when it is raining as the spraying will not be successful. 

Strimming and weed spraying cannot be carried out at the same time as the spray will not work.  Weeds should start to die off 7-10 working days after being sprayed, so should not need strimming.

Winter tasks

At the end of their peak summer season, the grounds maintenance team will carry out gutter clearing and repairs and aid gritting and snow clearance at all of our retirement living schemes. They will also help and support our repairs and maintenance teams, during the busy winter period, ensuring that we use all of our resources as efficiently as possible and continue to deliver excellent services.